ENGLISH CONVERSATION UNIT 5 - Making A Doctor Appointment - MEDICAL ENGLISH

UNIT 5
Making A Doctor Appointment

Ellen intends to have a medical checkup. She makes a call with Hughson Medical Office. The customer care answers her phone call.
Ellen berencana ingin melakukan cek-up medis. Ia menelpon kantor medis Hughson. CS kantor menjawab telepon dari Ellen.

Core Vocabulary Could I ask who’s calling? Bolehkah saya tahu siapa yg menelpon? Cara lain: May I have your name? Would you mind telling your name? May I know who I am talking with? How can I help you? Apa yg dapat saya bantu? Cara lain: What can I help you? May I help you? medical checkup checkup medis, kontrol dokter Wait a minute. Mohon tunggu sebentar. Cara lain: Wait a moment. Wait a second.

E:   Ellen (patient)
F:   Fredrick (customer service)

E     Hello, is this Hughson medical office?
Halo, apakah betul dengan kantor medis Hughson?

F     Yes, you are right. Could I ask who’s calling, please?
Ia, and betul sekali! Mohon maaf, dengan siapa saya berbicara?

E     I’m Ellen.
Saya Ellen.

F     Well, Mrs. Ellen, how can I help you?
Baik, ibu Ellen, apa yang dapat kami bantu?

E     I would like to see dr. Fredrick for a medical checkup tonight. What time will he be free?
Saya ingin bertemu dr. Fredrick untuk cek-up medis nanti malam. Pukul berapa ia tidal sibuk?

E     All right! Do you mind waiting for a minute?
Baik, mohon tunggu sebentar.

F     Yes, please!
Baik, silakan!

E     He is free at 07.00 pm. Would it be fine?
Ia kosong pulul 7 malam. Apakan anda bersedia?

F     07.00 pm. is great. Thank you so much for your help.
Saya bersedia pukul 7 malam. Terima kasih atas bantuan anda.

E     I’m more than happy to help you, Mrs. Ellen.
Senang sekali bisa membantu anda, ibu Ellen.